Ringless Voicemail Compliance is regulated by the TCPA, FCC, and FDCPA.
The U.S. Court of Appeals for the Sixth Circuit ruled that Ringless Voicemails are “Not communication as it is defined by the FDCPA.”Messages are transmitted via server to server communication, rather than from auto-dialer to a voicemail access number residing on the carriers voicemail system and are delivered at absolutely no charge to the recipient. Voicemail has been widely classified as an “Enhanced Information Service”, rather than as a “common carrier” service, like cellular phone service. Thus far it has not been considered subject to TCPA, FDCPA, or FCC regulations even if the provider of the voicemail service is considered a “common carrier”.
Everything we do here at DialBoost is 100% compliant.At DialBoost our Ringless Voicemail System is 100% TCPA, FCC and FDCPA Compliant when used properly by clients. DialBoost can assist clients with their ringless voicemail compliance questions so that they can maintain a smooth operation with no interruption in service.
Ringless Voicemail Compliance is extremely crucial to the success of any ringless voicemail campaign. Before, after and during any type of marketing campaign you set out to run it is paramount that you seek out your industries rules and regulations governing ringless voicemail. We understand that each industry has its own level of rules and regulations governing marketing, so find out yours and stay compliant. Here at DialBoost, we are 100% compliant when running ringless voicemail campaigns and we fully explain why and how we are compliant with the section above. Clients must adhere to all local, state and federal regulations governing ringless voicemail services or else they run the risk of breaking the law.
- No telephone call is ever made directly to the lead or subscribers phone
- The FCC defines a Voicemail as an Enhanced Information Service
- The FCC and TCPA do not regulate Enhanced Information Service
- It’s based on server to server communication only to deliver the message
- The targeted lead or subscriber is never charged for getting the message